Deltek Work From Home Recruitment 2025 – Support Analyst
Deltek is conducting an off-campus recruitment drive to hire candidates for the role of Support Analyst. This opportunity is open to Freshers as well as experienced professionals and offers the flexibility of working from home.
Job Details
- Company Name: Deltek
- Job Role: Support Analyst
- Job Type: Work From Home (Remote)
- Experience: Freshers / Experienced
- Education: Any Graduate
- Batch: Not Specified
- Last Date to Apply: ASAP
Job Description
- Provide timely and efficient customer support via phone, chat, and email
- Work closely with product engineering and management teams to resolve customer issues
- Research, analyze, and troubleshoot customer queries to deliver accurate solutions
- Deliver high-quality customer service with a focus on customer satisfaction
- Share knowledge and best practices to encourage a collaborative team environment
- Manage time effectively while handling multiple tasks and priorities
- Maintain clear, professional, and courteous communication with customers and colleagues
Eligibility Criteria
- Minimum 2+ years of customer service experience or a relevant academic background
- Experience with business applications such as CRM systems or project management tools
- Ability to quickly learn new technologies and adapt to changing processes
- Strong organizational, multitasking, and time-management skills
- Excellent listening skills with attention to detail
- Strong written and verbal communication abilities
- Good analytical and troubleshooting skills
- Self-driven, proactive, and a strong team player
- Passion for delivering world-class customer support
Important Note for Applicants
Candidates should carefully read the job description and eligibility requirements before applying. All updates regarding shortlisting and interviews will be sent to the registered email address. Please monitor your inbox regularly.
How to Apply for Deltek Work From Home
Eligible candidates can apply online through the official application link. Interview details will be shared with shortlisted candidates via email.
Selection & Interview Process at Deltek
The hiring process at Deltek generally consists of three to four stages:
1. Recruiter / HR Screening
- 15–30 minute phone or video interview
- Discussion about background, role interest, salary expectations, and overall fit
2. Hiring Manager Interview
- In-depth discussion on professional experience
- Focus on customer service approach and problem-solving skills
- Review of real-world support scenarios
3. Technical / Role-Specific Interview
- Scenario-based and behavioral questions
- Troubleshooting exercises and discussion of CRM or ticketing tool experience
4. Final Interview
- Conducted by a senior manager or director
- Evaluation of leadership qualities, decision-making skills, and strategic thinking
Tips to Prepare for a Support Analyst Interview
- Use the STAR method (Situation, Task, Action, Result) when answering behavioral questions
- Familiarize yourself with Deltek’s leadership principles
- Be honest if you’re unsure about an answer
- Keep responses clear, structured, and concise, as strong communication is essential for this role
Common Interview Questions
- Can you tell me about yourself?
- What are your strengths and weaknesses?
- What are your short-term and long-term career goals?
- How do you handle pressure or stress at work?
- What motivates you to perform well?
- Why do you want to work at Deltek?
- Why should we hire you?
More Details Deltek Work From Home
