Capita Recruitment 2026 – Apprentice | Mumbai | Freshers Eligible
Capita is inviting applications from fresh graduates for the role of Apprentice in Mumbai. This is an excellent opportunity for candidates looking to begin their careers with a leading UK-based, AI-enabled business process outsourcing company. Capita partners with public and private sector clients to deliver essential services at scale, simplifying millions of interactions every day and creating meaningful impact across the UK and Europe.
Below are the complete job details, eligibility criteria, and application process.
Company Details
- Company Name: Capita
- Job Role: Apprentice
- Location: Mumbai
- Experience: Freshers
- Education: Any Graduate
- Batch: Not Mentioned
- Last Date to Apply: ASAP
Job Description
As an Apprentice at Capita, you will:
- Assist and observe experienced professionals to gain practical, hands-on experience.
- Attend classroom training sessions and workshops as part of the structured apprenticeship program.
- Follow instructions and guidance provided by supervisors or mentors.
- Perform assigned tasks to apply and strengthen newly learned skills.
- Use relevant tools and equipment safely and responsibly.
- Adhere strictly to workplace safety rules and company policies.
- Complete projects and assignments efficiently within deadlines.
- Maintain a professional, respectful, and positive attitude at work.
- Participate in performance evaluations and progress assessments.
- Follow attendance policies and adhere to assigned shift schedules and break timings.
- Adapt to process updates and continuously enhance knowledge of workflows and systems.
Eligibility Criteria
- Any Graduate from a recognized university.
- Strong willingness to learn and develop professional skills.
- Good communication and teamwork abilities.
- Ability to follow instructions and work under supervision.
- Basic understanding of workplace discipline and professional conduct.
- Flexibility to work in shifts as required.
Selection Process at Capita
The selection process generally consists of multiple stages:
1. Online Application
Candidates must apply through the official careers portal by submitting their CV and completing basic personal details. You may also be asked motivation-based questions such as why you are interested in the apprenticeship and why you wish to work at Capita. Tailor your CV to highlight relevant skills such as teamwork, communication, problem-solving, and technical knowledge.
2. Online Assessment
This stage may include:
- Situational Judgement Test (SJT)
- Basic Maths and English assessments
- Logical and verbal reasoning tests
These assessments evaluate problem-solving ability, teamwork, integrity, and customer focus.
3. Assessment Centre
This stage may include:
- Group discussions or exercises
- Case study tasks
- Customer-based role-play scenarios
- Short presentations
- One-on-one interviews
These activities assess communication skills, collaboration, and overall role suitability.
4. Final Interview
Conducted by the hiring manager, this round focuses on:
- Your motivation for applying
- Long-term career goals
- Strengths and areas of improvement
- Understanding of balancing work and study commitments
Tips for Apprentice Interview Preparation
Resume & Projects
Be prepared to explain any academic projects, internships, or experiences mentioned in your resume. Clearly describe your role, tools used, challenges faced, and results achieved.
Behavioral Skills
Demonstrate problem-solving, teamwork, and communication skills using the STAR method (Situation, Task, Action, Result) to structure your answers.
Common Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work at Capita?
- Why are you interested in this apprenticeship program?
How to Apply?
Interested and eligible candidates can apply online through the official Capita careers portal. Shortlisted candidates will receive further communication via their registered email address. Ensure you regularly check your inbox for updates regarding the next stages of the recruitment process.
Important Note
Before applying, carefully review the job description and eligibility requirements. Make sure your CV is updated and tailored to the role. All communication regarding the selection process will be sent to your registered email address.
More Details Capita Recruitment Hiring Any Graduates
