HCL Recruitment 2026 | Process Associate / Support Representative | Any Graduate
HCL Technologies is hiring fresh graduates for the role of Process Associate (Support Representative Associate) through its latest recruitment drive. This is a great opportunity for candidates looking to start their career in the BPO / BFSI (Business Process Outsourcing) domain with one of India’s most trusted IT and consulting organizations.
HCL is a leading Indian multinational company providing IT services, business consulting, and outsourcing solutions. The company offers a competitive salary package, employee benefits, and strong career growth opportunities.
Below are the complete job details, eligibility criteria, and selection process.
Company Name: HCL Technologies
Job Role: Support Representative Associate / Process Associate
Job Location: Chennai (Work From Office)
Experience: Freshers
Education: Bachelor’s or Master’s Degree
Batch: Not Mentioned
Last Date to Apply
ASAP
HCL Recruitment – Job Description
- Handle customer queries efficiently through email and chat support.
- Provide timely and effective resolutions to customer issues while ensuring service quality.
- Support Business Banking clients across a wide range of products and services.
- Ensure excellent customer outcomes by validating KYC information, updating records, and maintaining compliance with internal policies.
- Develop strong communication, analytical, and problem-solving skills.
- Collaborate with internal teams to meet operational and service-level requirements.
- This is a complete Work From Office role based in Chennai.
Eligibility Criteria
- Strong analytical and problem-solving abilities.
- Proficiency in Microsoft Office tools and familiarity with basic accounting terminology.
- Good understanding of computer applications and software systems.
- Ability to handle confidential and sensitive customer information responsibly.
- Excellent written and verbal communication skills.
- Strong narrative and documentation skills.
- Open to both undergraduate and graduate freshers.
Salary & Benefits
- Competitive salary package
- Attractive employee benefits
- Opportunities for career growth, skill development, and internal mobility
How to Apply for HCL Recruitment?
Eligible candidates can apply online through the official application link.
All interview updates and further communication will be shared via the registered email address.
Important Note for Applicants
- Read the job description and eligibility criteria carefully before applying.
- Shortlisted candidates will receive all communications only through email.
- Regularly check your inbox and spam folder for interview updates.
Selection & Interview Process at HCL
The HCL hiring process typically consists of the following stages:
1. Application Screening & Initial Interview
Recruiters review applications and shortlist candidates based on qualifications. Selected candidates are contacted for a phone, video, or in-person interview.
2. Online Assessment / Aptitude Test
May include quantitative aptitude and logical reasoning questions.
3. Technical / Functional Interview
- Questions on logical reasoning, networking basics, operating systems, and hardware/software troubleshooting.
- Role-specific questions depending on technical or BFSI domain.
4. HR / Final Interview
Discussion on behavioral aspects, strengths and weaknesses, salary expectations, availability, and shift flexibility.
Tips for Process Associate Interview Preparation
- Resume & Projects: Be prepared to explain projects, internships, or technical experience clearly—your role, tools used, challenges faced, and results achieved.
- Behavioral Skills: Showcase problem-solving, communication, and teamwork skills using the STAR method (Situation, Task, Action, Result).
Common Interview Questions
- Tell me about yourself.
- What are your strengths and weaknesses?
- Why do you want to work at HCL?
More Details HCL Recruitment Hiring Any Graduates
